Your start with professional deal closing.

Step 1 — Access to the Onboarding Portal & welcome call

Once the partnership is confirmed, you'll receive:

🖥️ Onboarding Portal

A personal link to the ClosersMatch portal. Here you complete your onboarding by:

• Filling in your company details, target audience, and offer.
• Uploading any documents or scripts.
• Setting up accounts and access for the closer.

📞 Welcome call with our Sales Manager

Our sales manager will call you for a short kick-off check:

• Reviewing your goals and expectations.
• Explaining the portal, way of working, and planning.
• Confirming everything is in place to start right away.

Step 2 — What you need to have ready before kick-off

The kick-off isn't a casual introduction, it's the official starting point. That's why we only schedule it once the following is ready:

• 📁 1. All basic information is provided — product, target audience, pricing structure, USPs, frequently asked questions, scripts (if available).
• 🔑 2. Access is arranged for the closer — CRM, mailbox, calendar, or lead file, depending on what's needed to get started right away.
• 📨 3. Leads are available directly in the portal — if you supply your own leads, they need to be in the ClosersMatch portal and up to date before kick-off. Without current leads the closer can't start, which immediately delays their compensation (and your results).
• 👤 4. Accounts are set up — ClosersMatch account, (if applicable) an email address for the closer or customer system, and access to tools such as CRM, Teams/Slack, VOIP, or calendar.

Step 3 — After kick-off: start within 5 working days

After the kick-off, we start within 5 working days with:

• Following up on leads.
• Conversations and demos.
• Commercial activities to close deals.

Step 4 — Cancelling or postponing? Here are the rules

• Before kick-off: free of charge.
• After kick-off but before the first lead follow-up: a €1,000 onboarding fee (training & reserved capacity).
• After work has started: a 1-month notice period, with an average of 10 leads per week. If this isn't met, we'll charge for the estimated lost revenue.

Step 5 — Notice period & agreements

• Notice period: 1 month, regardless of results or deal status.
• Standard condition: keep supplying an average of 10 leads per week.
• Internal team members are welcome to meet the closer, but this may not delay the start.
• Kick-off is free, but not non-committal, we reserve time, training, and capacity.

Step 6 — Access & tools you'll receive

• Access via the ClosersMatch portal.
• Dashboard & reporting.
• 24/7 visibility into performance.
• Trained and screened closers.
• Recordings are made of all sales calls, we don't share them by default, but they're available if needed.

Step 7 — What determines your success

To get the most out of our partnership:

• ✔ Supply up-to-date, quality leads (or let us build the funnel for you).
• ✔ Grant access to systems in a timely manner.
• ✔ Respond quickly to the closer's questions.
• ✔ Treat the partnership as an extension of your sales team, not a freelancer on the side.

Availability & communication

We work with speed, structure, and transparency. To keep everything running smoothly, it's important that you stay reachable for questions, feedback, and appointments. During an active partnership, we ask you to respond to messages or requests within 24 hours. This prevents delays and ensures your leads or projects are followed up on immediately.

All conduct and cooperation rules can be found in our House Rules: House Rules (EN) · Huisregels (NL).