1. General
‍1.1 These House Rules apply to all users of ClosersMatch, including both clients and closers.
1.2 By using the platform and/or entering into collaboration with ClosersMatch, each user confirms to have fully read, understood, and accepted these House Rules.
1.3 These House Rules are an integral supplement to the General Terms and Conditions of ClosersMatch. In case of conflict, the General Terms and Conditions prevail.
1.4 Any violation of these House Rules automatically results in sanctions as described in Article 4, without prejudice to ClosersMatch’s right to claim additional damages.

2. House Rules for Closers
‍2.1 Registration Obligation. All leads, calls, appointments, offers, and deals must be entered completely and without exception in the ClosersMatch portal. Registration must be completed within 24 hours after the contact moment. Concealing any lead, appointment, or deal is considered fraud.
2.2 Recordings and Evidence. Every sales conversation (telephone or digital) must be recorded. Recordings must be uploaded to the portal immediately after the call. If a recording is technically impossible, a written summary including date, time, and content must be uploaded to the portal within 12 hours. Without a recording or written summary, no payout will be made.
2.3 Offers and Contracts. All offers and contracts must be issued exclusively from the CM portal. Each offer must contain the official ClosersMatch digital signature or approval. Offers issued outside the portal are invalid and void all rights to payment.
2.4 Professional Conduct. Communication with clients must always be professional, respectful, and in line with the CM Code of Conduct. Closers are strictly prohibited from presenting their own terms, services, or side arrangements. Any deviation from CM scripts or processes is only allowed with prior written approval from CM.
2.5 Prohibition on Direct Deals. Closers are strictly forbidden to accept or offer any direct agreements, payments, or benefits outside CM. Any attempt by a client to circumvent CM must be reported immediately and in writing to CM. Failure to report such attempts is considered a severe breach and leads to immediate termination.

3. House Rules for Clients
‍3.1 Lead Registration and Transparency. All leads, including leads brought in by the client itself, must be entered fully and accurately into the CM portal. All appointments, offers, results, and updates must be tracked exclusively within the portal. Concealing leads, appointments, or deals is considered a breach of contract and fraud.
3.2 Payment Obligations All CM invoices must be paid within 14 days. Late payment automatically incurs a 20% penalty on the invoice or deal value, in addition to statutory interest. Direct payments to closers or any side arrangements are strictly forbidden and invalid.
3.3 Relationship to Closers. Closers are not freelancers of the client but operate exclusively under CM. Clients are prohibited from directly hiring, compensating, or offering any benefits to closers outside CM. Any breach falls under the non-circumvent clause of the General Terms and Conditions and results in penalties and termination.

4. Sanctions and Consequences
‍4.1 Violations by Closers. Concealing leads, appointments, or deals → immediate penalty of €7,500 per violation + 20% of the value generated outside CM. Failure to upload recordings or summaries → forfeiture of all payout rights. Offers issued outside the portal → no right to payment + €2,500 penalty. Fraud or repeated violations → immediate blocking and permanent exclusion from CM.
4.2 Violations by Clients. Concealing leads or deals → immediate penalty of €7,500 per violation + 20% of the deal value. Late payment → 20% surcharge + statutory interest. Direct payments or benefits to closers → invalid + €7,500 penalty. Fraud or repeated violations → immediate termination of collaboration and blocking of access to CM.
4.3 Additional MeasuresCM may freeze ongoing deals until compliance is restored.CM reserves the right to claim damages on top of penalties. Any legal collection costs are fully borne by the violator.

5. Final Provisions
‍5.1 These House Rules apply without exception to all users of ClosersMatch.
5.2 By using the platform, signing offers, or entering into collaboration, each user agrees to these House Rules.
5.3 ClosersMatch reserves the right to amend these House Rules. The latest version published in the portal is binding from its publication date.

6. Performance & Growth
61 Result-driven approach
At ClosersMatch, everything revolves around results. Every closer is evaluated on commitment, attitude, and performance.
6.2 Minimum performance standard
Each closer is expected to achieve at least one closed deal per month from ten qualified leads on average.
6.3 Improvement plan for underperformance
If this standard is not met, ClosersMatch may decide to temporarily remove you from a campaign or provide additional training and coaching to improve your performance.
6.4 Growth through consistency
Consistent results lead to automatic progression towards higher-level campaigns, larger deal values, and increased earnings.
6.5 Periodic evaluation
Every closer is periodically evaluated on performance, communication, attitude, and skill development. These evaluations determine eligibility for promotion and campaign assignments.
6.6 Campaign categories
Your campaign category (Entry, Mid-Level, or High-End) is determined by your experience, performance, and consistency.
The better you perform, the faster you advance, and the higher your earnings.|

Those who deliver, grow naturally.